Last updated: March 27, 2026
We believe in setting realistic expectations. This disclaimer provides important information about our internet services so you know exactly what to expect when you sign up.
The information provided on this website and by Internet Tv Bundle Packages Deals Central is for general informational purposes. While we strive for accuracy, service details, pricing, speeds, and availability are subject to change and may vary based on your specific location and circumstances.
This website does not constitute a binding offer. Final service terms are confirmed during the signup process and in your service agreement.
What "Up To" Means: When we advertise speeds "up to" a certain amount (like 100 Mbps or 1 Gbps), this represents the maximum potential speed under ideal conditions. Your actual speeds may vary based on several factors:
We recommend wired connections for activities requiring maximum speed and reliability.
Coverage Areas: Our services are not available everywhere. Availability depends on existing infrastructure in your specific location. Even within our service areas, some addresses may not be serviceable due to technical limitations.
Verification Required: Before installation, we verify service availability at your exact address. We'll inform you if service cannot be provided before any charges are incurred.
Future Expansion: We're constantly expanding our network. If service isn't available now, contact us to be notified when it becomes available in your area.
99.9% Uptime Goal: We target 99.9% network uptime, but occasional interruptions may occur due to:
We work quickly to restore service and will keep you informed during extended outages.
24/7 Availability: While our support team is available 24/7, response times may vary based on call volume and issue complexity. We prioritize service-affecting issues.
Remote vs. On-Site: Most issues can be resolved remotely. On-site technician visits may be scheduled during business hours and could take 24-48 hours depending on availability.
Customer Equipment: We provide support for our equipment and service. We cannot troubleshoot or repair your personal devices, computers, or third-party equipment.
Promotional Offers: Special pricing, discounts, and promotions are subject to eligibility requirements and may be limited to new customers or specific service areas. Promotional terms are provided at signup.
Price Changes: While we strive for price stability, we reserve the right to adjust pricing with advance notice as outlined in our Terms & Conditions.
Taxes and Fees: Advertised prices may not include applicable taxes, regulatory fees, or surcharges required by law.
Installation Timeframes: While we aim for quick installation, actual timeframes depend on technician availability, weather conditions, and complexity of installation. We'll provide an estimated timeframe when you schedule.
Property Access: Installation requires access to your property and may involve drilling, wiring, or minor modifications. We'll discuss any necessary work before proceeding.
Equipment Compatibility: Our equipment is designed to work with standard home setups. Unusual configurations may require additional equipment or setup.
To the fullest extent permitted by law:
Our website may contain links to third-party websites, services, or content. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We recommend reviewing the terms and privacy policies of any third-party sites you visit.
Information provided by our support team is for general guidance only and should not be considered professional IT, legal, or financial advice. For specific technical implementations or business decisions, consult with qualified professionals.
We may update this disclaimer periodically to reflect changes in our services or legal requirements. The "Last Updated" date at the top indicates when changes were last made. Continued use of our services constitutes acceptance of any updates.
Our services are provided in specific geographic areas. Information on this website may not apply to all locations. Service features, speeds, and pricing may vary by region.
If you have questions about this disclaimer or need clarification about our services:
We're committed to transparency and honest communication. If something isn't clear, we're here to help explain it.